Staff is amazing. Very clean and quiet. Grab and go breakfast is convenient. Appliances are immaculate. Nothing negative to say very glad I found this diamond in the rough.
Affordable, no frills kind of place. No major complaints that weren't resolved. Only true downside is the wifi is extremely slow. Even for standard free wifi. All on all good experience
If I could give zero stars, I would! One star is just way too generous. We were told to come to check in early and when we arrived early with two screaming kids, we were informed that we had arrived too early and rooms weren't ready. Awesome. After about five minutes of screaming children in the lobby, our filthy rooms magically opened up. Unfortunately, our room was already occupied by A MASSIVE ROACH WHO WAS ABOUT THE SIZE OF MY BIG TOE. Luckily, we had been given a non-smoking agreement to sign, guaranteeing that our stay would be smoke free. Unfortunately, I guess our neighbors didn't have to sign the same agreement so we slept in a cloud of marijuana smoke all night. Our dear friend the roach met his demise and we scooped him up with the management's commitment to cleanliness form that was left in our room and disposed of the entire mess in the hallway. I'm sure that it will sit there in that same spot for many weeks to come. When we went to leave the place, we met a seedy looking young man who was walking around the parking lot with a Slim Jim "looking for his wallet". He finally began looking for it in a big truck. I sure hope he found it! If you don't care about cleanliness, safety, or hygiene, then this is the perfect place for you to stay!
I would not stay here again unless no other choice.
Great, friendly staff, clean room... "breakfast" kept getting smaller and smaller day to day. By the time I left there were only 4 breakfast bars remaining for a hotel FULL of people.
Lady at the front desk acted like she didn't really like her job .never smiled. Kitchen area was very clean. Was told no one would be cleaning room..if we wanted sheets or towels we would have to go to the front desk and get them..no dishes / pans / coffee maker in the room..called the desk was told I had to let them know what I wanted then go to the front desk and pick them up.
Extended Stay America Pensacola University Mall is a US Lodging based in Pensacola, Florida. Extended Stay America Pensacola University Mall is located at 809 Bloodworth Ln, Pensacola, FL 32504, USA.
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