I ask the lady who does the name tapes for a half inch name tape with white letters. She proceeds to correct me as if I don't know what I want. I repeat my order and she gives me a judgemental look and charges me for the product.
I go in to pick it up and it is a full inch name tape with half inch letters; not what I ordered. I ask her why it came out that way and I show her what I really needed. She tells me they don't make half inch high tapes! So why charge me when I clearly described what I was ordering and you don't even make that type of product?!
Nice clean.staff was friendly and helpful and very knowledgeable.
Convenience store, all the drinks, chips, ect.
Overall, not a very satisfying or enjoyable experience. Ive been there multiple times for uniform items and am met with the same type of attitude as the first lady mentioned most of the time. I have only met one individual who actually walked me to what I was asking for and helped me find what I needed. Not once did I seem to inconvenience her.
The ladies that work in the tailoring shop here are amazing and super friendly. Treat them with respect and you will get the best service in your life!
Most of the people that I've met that work there have an attitude and are disrespectful. For example, I asked about the tailoring whereabouts and the lady whom I spoke with gave me a sigh and rolled her eyes at me and pointed me it the direction with a condescending attitude in her words. In the tailoring store the lady working and I made eye contact as I walked in but she was busy, not a problem. When she finally finished and came to the front counter she didn't say anything. She just stared. Wide eyed and impatient looking. I asked her is she could help me and she replied with, "Well I'm waiting for you to say what you need." I asked for a name tape and she said they don't do those and to speak with the lady outside the front of the store in the walk way area.
Nice place to shop. Great price for military members. Store has a lot of good in it. Ý
Us Navy Exchange is a US Department Store based in Pensacola, Florida. Us Navy Exchange is located at Bldg. 630, 250 Saufley St, Pensacola, FL 32508, USA.
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