Current styles and trends for all members of the family. The store has a very large women's clothing section, jewelry, cosmetics, and shoe section on the lower level with access to the mall. Upstairs you will find housewares, a salon, men's clothing, and children's clothing. The store and restrooms are very well maintained and the aisles are wide and easy to navigate. The staff are very cordial and eager to assist your shopping needs.
Love Belk, management needs to advertise the salon. Most clients don't know it's there.
Belk always has great prices and friendly staff.
After standing in a line beside dressrs with 1 other customer for 20 minutes, I went to another register in purses. It shouldn't take 20 minutes to ring up a single customer, I've been a cashier for 2 years. It was ridiculous. At the purse register, it took 2 people over 10 minutes to look for a purse instead of checking me out. Then when one of them finally decided to check me out, she was rude and acted like she shouldn't have to be waiting on me. I won't be going back, had I not needed the shirt I was purchasing from work, I would have left.
I love to shop at this place. Amazing clothing that you can guarantee nobody else is wearing but the staff are Debbie Downers!!! I can't tell you how many times I've gone in there excited like a kid on Christmas morning only to get to the register and get an attitude by an employee. I don't know if corporate or management reads these interviews but they need to address this. I'm speaking specifically of the Pensacola store at the mall. I'm so sick of it that I'm reconsidering not shopping here anymore and it bums me out. However, I refuse the experience that has been consistently bad as far as service. It's like going to a really great restaurant with great food and the service ruins your experience. What's the point? I have to question why I even go there anymore. Sometimes the great food isn't enough anymore.
Belk is a US Department Store based in Pensacola, Florida. Belk is located at 5100 N 9th Ave, Pensacola, FL 32504, USA.
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