Was referred to East Burgess by a coworker. John and the team at East Burgess are true professionals. He did a complete evaluation of my vehicle and gave me my options for repair. They did exactly what was agreed to to do and charged the exact amount he said he would. The repair was longer than expected, to no fault of his own, but he kept me informed and updated regularly. He even made a last minute fix to get me on the road with a working vehicle before Christmas. As long as I live in Pensacola, I'll go to East Burgess Automotive.
Seemed dishonest....would not give me a written estimate
They did a free estimate and also charged less per labor hour than most places. They only charge what they need to make a loving, not to churn a huge profit out. John and the team really care about the customer, not nickel and diming you
Work quality was good. Price was extreme I came in to get 8 spark plugs replaced and left with a $500 dollar bill.. and not to mention half my engine cover Was not on car when I got home I saw was Missing..So now have to make a 40 minute trip back into town to get...
I've trusted John's staff several times for many of my vehicles when issues come up. They are always very friendly. This is one of the mom-and-pop style mechanics still left in America. The mechanics are experienced and they've actually worked on decades worth of vehicles. The owner John, has always treated me extremely nice and he's gone out of his way to help several times. I could easily take my vehicles elsewhere, but it's the Hometown hospitality that makes it worthwhile.
East Burgess Automotive Inc is a US Car Repair based in Pensacola, Florida. East Burgess Automotive Inc is located at 1738 E Burgess Rd, Pensacola, FL 32504, USA.
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