I needed a trim sooo bad and was so happy I caught Lindsey before they closed. She took me with 30 minutes left when Regis already had their gate closed half way! She did a spectacular cut and made me feel amazing!
I showed the person a picture of my hair from a few months ago and told her I meed a trim and she shaved all of the sides of my head exept for the top back part so its just sticking up and there is no way to comb or brush it down even with gel
Go see Jessica! She is a magician with blonde hair! She has helped my blonde hair go from brassy to beautiful. She's amazing.
Jessica did my color. It was amazing. Great cut too.
I have always had a decent experience here. I never get anything fancy, just a trim and side bangs. Every experience I've had here has been good until last night. Have you ever sat in the chair and just knew by looking at the lady with the scissors that she didn't know what she was doing? Well that's how I felt. I wish I had gotten her name because she's the first stylist I had there that I don't believe knew what she was doing. Again, all I wanted was a simple trim. Keep in mind my wedding is in 4 DAYS and I let her know that. At first she seemed to be doing an okay job so I just went along with it, but when it was time to trim my bangs she cut them WAY TOO SHORT! AND she criticized the last person that trimmed my hair. Well I wasn't complaining the last time I got a hair trimmed. As she was razoring my bangs she kept telling me that the razor gives them more "texture". All I could think was, "okay, lady, I get it!" Texture is a buzzword, the more she said it the more it confirmed in my mind that she is not a professional. And the more she said it the more uncomfortable I was with her trimming my hair. When the trim was over she tried to sell some conditioner to me and I agreed just to get out of there faster. When I woke up this morning I noticed that my hair had not been cut evenly. It is almost a whole inch longer on the left side. And the bangs... they look like a 4th grader cut them. I could've done a better job. I was happy with MasterCuts until this experience. I hate that one bad experience will keep me from going there again, but I don't want the risk the chance of that lady cutting my hair ever again. That was $30 for a hair cut that I hate and have to deal with RIGHT BEFORE MY WEDDING. Not okay.
Mastercuts is a US Hair Care Studio based in Pensacola, Florida. Mastercuts is located at 5100 N 9th Ave A-113, Pensacola, FL 32504, USA.
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