The company did a great job on our house, they explained the project in detail and their contractors were very knowledgeable about the products we were using. We replaced many cedar boards due to water damage and age, they did not rush to finish, they waited for the right weather to finish the project with diligence and care. Definitely a job well done.
I had my homes windows replaced several years ago by 1st Choice. After several years there was a problem with the way they were sealed. Scott came out and inspected the windows and volunteered to fix the problem for me. It is refreshing to have a business acknowledge that there was a problem and to offer to correct the problem at no cost to me. He did not try to make excuses for the problem, no dancing around the issue of what may have happened. He just addressed fixing the problem. He stood by his product and made the problem right for the customer. That's how business should be done. I would do business again with Scott at 1st Choice.
1st Choice is a wonderful company to deal with. They have have a friendly and knowledgeable sales staff, and are able to handle every possible home renovation. I would trust their experience and skills over a novice handy man. Call them right away.
1st Coice Home Improvements took advantage of of my elderly mother and proceeded to do work without pulling permits. When I brought up the fact we never had an inspector sign off I was told permits weren't required. Not true. I gave them several opportunities to be honest and the dishonesty continued. FYI to anyone reading this in Escambia County Florida, shower replacements do require permits and inspections. In addition, finishing work was left unfinished, no permanent shower rod, caulking and trim, etc. Let me be clear, the reason I chose this company for my mom was the salesman used his religion as a basis for honesty, and assured us the company didn't cut corners. He is either delusional or clueless about their actual practices. Too bad, as if proper work had been done we would have used them for the other bathroom and other projects. In my years of management, when a client gave me the opportunity to right a wrong I did!!! I would never intentionally deceive for the sake of a dollar! This business is disgraceful, not because they made a mistake, but because they refused to own it. This review is the result of the company refusing to follow up.
It all fell apart when he made the sales pitch. This company uses high-pressure strong-arm sales tactics. You only receive the quoted price if you sign before he leaves your home. This is a red flag. If they believed their product/service and pricing to be competitive, they wouldn't pressure the customer.
1st Choice provided an on-site vinyl siding estimate. The gentleman spent an hour inspecting my home, and left the impression that they use good products and do good work, and was accommodating to special requests I had.
1st Choice Home Improvements is a US General Contractor based in Pensacola, Florida. 1st Choice Home Improvements is located at 445 Corday St #1, Pensacola, FL 32503, USA.
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