Man. This business just gave me a little faith that there are still some good people in this corrupt world we live today. These guys really seem to care about there custmers rather than just making a dollar. By far the best bike shop in town. My second time going there and they went FAR and ABOVE i could ever imagine. Yesterday i stopped by a new bike shop n town and without even looking at my bike told me it would be $20 for the part (which turned out not even being the part i needed and $20 labor. Stopped by bikes plus this afternoon the guys find me a used part and even put it on for $10.. You can't beat that service anywhere. Only regret that i didn't have more $ on me to give them a bigger tip! Thanks guys!!
Eric did full tune up on my bike and went above and beyond on his thoroughness and friendliness. After having a bad experience with Mark at Truly Spokin I will always be going to bikes plus even though it is out of my way to go there. I can tell you one big difference between Bike Plus and Truly Spoken is that at bikes plus if you come in off the street and need a simple adjustment like checking air pressure in tires or to change a chain they will be way more helpful than Truly Spokin will be. Customer service and just being friendly is hard to find now days and Bikes Plus is by far the best customer service and genuine caring that I have seen at a bike shop in Pensacola area. I have tried out Ride More bikes, Bikes plus, and both Truly Spoken locations. I know there are a few more lbs's in Pensacola which may be good too that I haven't tried yet, but I'm sticking with Bikes Plus.
Best customer service and knowledge of every Bike Shop in Pensacola definitely 5 out of 5 stars
Found exactly what i needed, great selections of bikes. Im definitely gonna come back here for bikes !
One of the best LBS in town. Going to Bikes Plus @ Palafox is always a treat when Eric is there. Warning, there is a British woman who works there who carries a very prickly demeanor and can be extremely unwelcoming.
Bikes Plus is a US Bicycle Store based in Pensacola, Florida. Bikes Plus is located at 194 N Palafox St, Pensacola, FL 32502, USA.
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